COACHING CLIENT AGREEMENT Last Updated on March 8th, 2021
Coaching Client Agreement
Welcome to the high ticket playing online monetize program. We are so excited that you were joining us! We can't wait to help you take yourself and your business to the next level.
Your program starts immediately with access to our membership platform, any coaching sessions that are part of your plan, and all training materials included in your membership level.
COACHING TERMS:
A coaching relationship between two Parties is essentially a relationship whereby the Coach assists the Client in meeting the Client's potential within the areas the coaching relationship is meant to focus on.
Client hereby acknowledges and agrees:
a) Client is solely and exclusively responsible for the choices that Client makes with regard to this coaching relationship, as well as the Coach's recommendations and input;
b) Client is solely and exclusively responsible for Client's own mental health, physical health, business decisions, and any other actions or inaction Client chooses to take;
c) Coach is not liable for any result or non-result or any consequences which may come about due to Client's relationship with Coach;
d) Coaching is not a therapeutic relationship or a medical one. Coach may not provide therapy or medical services and Client is responsible for procuring these services at Client's own will and discretion if needed.
Coach may agree in a separate, written document to expand the scope of Services to include additional tasks. Such written document may be informal, such as an email and will include additional fees, as applicable.
NATURE OF RELATIONSHIP WITH COACH: Coaches have a background in: Online and Social Media Branding, Marketing, and Sales Strategy, Business Systems, Leadership, Strategic Professional Planning, High Professional Performance, Life Coaching, Time Management, Values Clarification, Motivation, Goal Setting, and Accountability. CLIENT HAS BEEN MADE AWARE THAT THE COACHING-CONSULTING RELATIONSHIP IS IN NO WAY TO BE CONSTRUCTED AS PSYCHOLOGICAL OR FINANCIAL COUNSELING OR ANY TYPE OF THERAPY. In the event Client feels the need for professional counseling or therapy, it is the responsibility of Client to seek a licensed professional.
NONEXCLUSIVITY: Coach may be engaged or employed in any other coaching business, trade, profession, or other activity which does not place Coach in a conflict of interest with the Client. Client hereby explicitly acknowledges and agrees that Coach may be engaged or employed with any other business or industry, including, if applicable, Client's direct competitors.
CALL PROCEDURE: Client is responsible for showing up to their coaching session at the designated time.
SESSION CANCELLATIONS AND RESCHEDULING: Client or Coach may, from time to time, need to cancel or reschedule any of the coaching meetings. Session cancellations must be made 48 hours in advance. If Client cancels or reschedules within the 48-hour period, Client agrees to pay the full amount required for the meeting, if requested by Coach (at Coach's sole and exclusive discretion). The Parties will then attempt to reschedule the meeting in good faith.
Client is responsible for scheduling all make up calls, which must be completed within the current month, and during the coaching term. If you are late calling in, we will not be able to make up the missed time and you will be charged for the full hour.
In the event of an emergency or other similar conflict, Coach will give the Client as much notice as possible if there is the possibility of interruption to the Services, whether that interruption is temporary or long-term.
AVAILABILITY & SCHEDULE: Coach and Client agree to have coaching meetings as agreed upon by Matt and Luz and client during their onboarding call for the number of strategy sessions included in your High Ticket Client Online Package.
The length of each coaching sessions (if included in your program) shall be as follows: 60 minutes.
Coach and Client may agree to a change of the schedule between them, through an additional written document (email is fine). Coach and Client may also agree to adjust each meeting on a per meeting basis.
FEES: Client agrees to pay the coaching fee as indicated in this Coaching Agreement by choosing one of the laid-out packages and payment options. All payments are to made by credit card or debit card in advance of the month’s coaching sessions. High Ticket Client Online(“HTC”) accepts MasterCard, Visa, Discover and American Express.
LATE PAYMENT: In the event that any payment of the coaching fees, as detailed in this agreement, are paid past the agreed upon due date, Client agrees to pay a LATE PAYMENT PENALTY equal to 10% of the related payment (Example: If a payment of $500 is paid late, a 10% penalty totaling $50 would be charged). Upon the second occurrence, we reserves the right to cease doing business with Client and void this agreement. However, Client agrees to remain liable for any unpaid fees and/or expenses as noted under the terms of this Agreement, which are due in full immediately.
TERMINATION: Client may cancel at any time after designated TERM (e.g. “3 Months of Monetize! Program”). In the event of fees owed at the time of cancellation, full payment is due and payable. PLEASE BE AWARE THAT COACHING AND ANY ASSOCIATED FEES ARE NON-REFUNDABLE.
CONFIDENTIALITY: The existence of this coaching relationship, as well as any information that Coach receives from Client on 1:1 sessions, are to be fully and completely confidential under the terms of this Agreement. Client hereby acknowledges and agrees, however, that a Coach-Client relationship is not considered a legally confidential relationship and therefore communications between Coach and Client are not subject to any legal confidentiality requirement or privilege.
Coach will not, however, disclose Client's name or any of Client's information without Client's consent, unless subject to a legal requirement, such as a court order, subpoena, or law enforcement inquiry. It will be the Client's responsibility to address any confidentiality issues with the Coach.
Confidential information under this Agreement shall specifically not include the following categories: (1) information that is generally known to the public or known to Client's specific industry, (2) information freely given by Client to any third-party; (3) information received by Coach from any source that is not Client; (4) information in Coach's possession prior to this contractual Agreement; (5) information developed independently by the Coach; (6) information which is received by the Coach from the Client but that may imminently harm the Client or another individual; or (7) information about any illegal activity.
ACCOUNTABILITY: Specific and actionable commitments will be made during your coaching sessions so that you can effectively implement the strategies you learn. We believe in a high degree of accountability as a cornerstone of our coaching, and it is expected that you will uphold the highest level of integrity by honoring your word by following through with your commitments. You also commit to having patience with yourself – change requires planning, and planning requires time.
COMMUNICATION: We are here to support you in any way that we can. What’s important to you is important to us. So, if you are not feeling good about something, please let us know. We promise to work our hardest to make it right.
Support communications are to be conducted M-F 9am-5pm CST. Coaches will try their best to get back to clients within 48 business hours.
INTELLECTUAL PROPERTY: Coach and Client agree that all inventions, trade secrets, confidential and/or proprietary information, and work-product conceived, created or developed by each of the Parties, respectively, will be the sole and exclusive property of the Party to whom the information originally belonged. There shall be no transfer of intellectual property through this Agreement.
All copyrights, patents, trademarks, or other intellectual property shall stay with the original Party owner.
PORTFOLIO USE: Coach shall be permitted to use all produced items of work for Coach's professional portfolio, if applicable, but may not use Client's name, likeness, or other identifying details without express written permission from the Client.
LIMITATION OF LIABILITY: You agree to defend, indemnify, and hold Luz C. Gonzalez and Matt Jakstis harmless from any and all liabilities, losses, costs, damages, penalties, and any other expenses including attorney’s fees, arising directly or indirectly from either your actions or omissions, or your breach of any obligation imposed or sought to be imposed by this agreement.
Luz C. Gonzalez and Matt Jakstis will not be liable to you, or to anyone who may claim any right due to a relationship with you, for any actions or omissions by you or on the part of your employees or agents. You will indemnify and hold Luz C. Gonzalez and Matt Jakstis harmless from any obligation, cost claim, judgement, attorneys’ and legal fees, and attachments in any way connected with the services rendered under the terms of this Agreement.
INDEMNIFICATION: Coach and Client shall each defend, indemnify, and hold the other harmless (including all affiliates, officers, directors, employees, agents, successors, and assigns) from and against all losses, damages, liabilities, deficiencies, actions, judgments, interest, awards, penalties, fines, costs, or expenses of whatever kind (including reasonable attorneys' fees) arising out of or resulting from bodily injury, death of any person, or damage, real or intangible, to personal property resulting from the other's acts or omissions or the breach of any representation, warranty, or obligation under this Agreement.
DISPUTE RESOLUTION: In the unlikely event of a dispute, resolution shall first be attempted between you and Luz C. Gonzalez and Matt Jakstis directly. If the dispute cannot be resolved directly, you agree to using the services of a mediator chosen by Luz C. Gonzalez and Matt Jakstis who will attempt to understand and meet your needs before any formal conflict resolution process is used.
You agree not to initiate a charge-back procedure on any credit cards on account for any reason, and will follow the resolution process described in this agreement.
FORCE MAJEURE: Coach is not liable for any failure to perform due to causes beyond its reasonable control including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, and other acts which may be due to unforeseen circumstances.
HEADINGS: Headings to this Agreement are for convenience only. Headings shall in no way affect the provisions themselves and shall not be construed in any way that would limit or otherwise affect the terms of this Agreement.
ENTIRE AGREEMENT; MODIFICATION: The agreement embodies the entire agreement between the Client and Coach relating to the subject matter hereof. This Agreement may be changed, modified, or discharged only if agreed to in writing by both parties.
WAIVER: Any waiver of any rights of HTC under the terms of this Agreement shall not be construed as a continuing waiver.
Coaching Client Agreement
Welcome to the high ticket playing online monetize program. We are so excited that you were joining us! We can't wait to help you take yourself and your business to the next level.
Your program starts immediately with access to our membership platform, any coaching sessions that are part of your plan, and all training materials included in your membership level.
COACHING TERMS:
A coaching relationship between two Parties is essentially a relationship whereby the Coach assists the Client in meeting the Client's potential within the areas the coaching relationship is meant to focus on.
Client hereby acknowledges and agrees:
a) Client is solely and exclusively responsible for the choices that Client makes with regard to this coaching relationship, as well as the Coach's recommendations and input;
b) Client is solely and exclusively responsible for Client's own mental health, physical health, business decisions, and any other actions or inaction Client chooses to take;
c) Coach is not liable for any result or non-result or any consequences which may come about due to Client's relationship with Coach;
d) Coaching is not a therapeutic relationship or a medical one. Coach may not provide therapy or medical services and Client is responsible for procuring these services at Client's own will and discretion if needed.
Coach may agree in a separate, written document to expand the scope of Services to include additional tasks. Such written document may be informal, such as an email and will include additional fees, as applicable.
NATURE OF RELATIONSHIP WITH COACH: Coaches have a background in: Online and Social Media Branding, Marketing, and Sales Strategy, Business Systems, Leadership, Strategic Professional Planning, High Professional Performance, Life Coaching, Time Management, Values Clarification, Motivation, Goal Setting, and Accountability. CLIENT HAS BEEN MADE AWARE THAT THE COACHING-CONSULTING RELATIONSHIP IS IN NO WAY TO BE CONSTRUCTED AS PSYCHOLOGICAL OR FINANCIAL COUNSELING OR ANY TYPE OF THERAPY. In the event Client feels the need for professional counseling or therapy, it is the responsibility of Client to seek a licensed professional.
NONEXCLUSIVITY: Coach may be engaged or employed in any other coaching business, trade, profession, or other activity which does not place Coach in a conflict of interest with the Client. Client hereby explicitly acknowledges and agrees that Coach may be engaged or employed with any other business or industry, including, if applicable, Client's direct competitors.
CALL PROCEDURE: Client is responsible for showing up to their coaching session at the designated time.
SESSION CANCELLATIONS AND RESCHEDULING: Client or Coach may, from time to time, need to cancel or reschedule any of the coaching meetings. Session cancellations must be made 48 hours in advance. If Client cancels or reschedules within the 48-hour period, Client agrees to pay the full amount required for the meeting, if requested by Coach (at Coach's sole and exclusive discretion). The Parties will then attempt to reschedule the meeting in good faith.
Client is responsible for scheduling all make up calls, which must be completed within the current month, and during the coaching term. If you are late calling in, we will not be able to make up the missed time and you will be charged for the full hour.
In the event of an emergency or other similar conflict, Coach will give the Client as much notice as possible if there is the possibility of interruption to the Services, whether that interruption is temporary or long-term.
AVAILABILITY & SCHEDULE: Coach and Client agree to have coaching meetings as agreed upon by Matt and Luz and client during their onboarding call for the number of strategy sessions included in your High Ticket Client Online Package.
The length of each coaching sessions (if included in your program) shall be as follows: 60 minutes.
Coach and Client may agree to a change of the schedule between them, through an additional written document (email is fine). Coach and Client may also agree to adjust each meeting on a per meeting basis.
FEES: Client agrees to pay the coaching fee as indicated in this Coaching Agreement by choosing one of the laid-out packages and payment options. All payments are to made by credit card or debit card in advance of the month’s coaching sessions. High Ticket Client Online(“HTC”) accepts MasterCard, Visa, Discover and American Express.
LATE PAYMENT: In the event that any payment of the coaching fees, as detailed in this agreement, are paid past the agreed upon due date, Client agrees to pay a LATE PAYMENT PENALTY equal to 10% of the related payment (Example: If a payment of $500 is paid late, a 10% penalty totaling $50 would be charged). Upon the second occurrence, we reserves the right to cease doing business with Client and void this agreement. However, Client agrees to remain liable for any unpaid fees and/or expenses as noted under the terms of this Agreement, which are due in full immediately.
TERMINATION: Client may cancel at any time after designated TERM (e.g. “3 Months of Monetize! Program”). In the event of fees owed at the time of cancellation, full payment is due and payable. PLEASE BE AWARE THAT COACHING AND ANY ASSOCIATED FEES ARE NON-REFUNDABLE.
CONFIDENTIALITY: The existence of this coaching relationship, as well as any information that Coach receives from Client on 1:1 sessions, are to be fully and completely confidential under the terms of this Agreement. Client hereby acknowledges and agrees, however, that a Coach-Client relationship is not considered a legally confidential relationship and therefore communications between Coach and Client are not subject to any legal confidentiality requirement or privilege.
Coach will not, however, disclose Client's name or any of Client's information without Client's consent, unless subject to a legal requirement, such as a court order, subpoena, or law enforcement inquiry. It will be the Client's responsibility to address any confidentiality issues with the Coach.
Confidential information under this Agreement shall specifically not include the following categories: (1) information that is generally known to the public or known to Client's specific industry, (2) information freely given by Client to any third-party; (3) information received by Coach from any source that is not Client; (4) information in Coach's possession prior to this contractual Agreement; (5) information developed independently by the Coach; (6) information which is received by the Coach from the Client but that may imminently harm the Client or another individual; or (7) information about any illegal activity.
ACCOUNTABILITY: Specific and actionable commitments will be made during your coaching sessions so that you can effectively implement the strategies you learn. We believe in a high degree of accountability as a cornerstone of our coaching, and it is expected that you will uphold the highest level of integrity by honoring your word by following through with your commitments. You also commit to having patience with yourself – change requires planning, and planning requires time.
COMMUNICATION: We are here to support you in any way that we can. What’s important to you is important to us. So, if you are not feeling good about something, please let us know. We promise to work our hardest to make it right.
Support communications are to be conducted M-F 9am-5pm CST. Coaches will try their best to get back to clients within 48 business hours.
INTELLECTUAL PROPERTY: Coach and Client agree that all inventions, trade secrets, confidential and/or proprietary information, and work-product conceived, created or developed by each of the Parties, respectively, will be the sole and exclusive property of the Party to whom the information originally belonged. There shall be no transfer of intellectual property through this Agreement.
All copyrights, patents, trademarks, or other intellectual property shall stay with the original Party owner.
PORTFOLIO USE: Coach shall be permitted to use all produced items of work for Coach's professional portfolio, if applicable, but may not use Client's name, likeness, or other identifying details without express written permission from the Client.
LIMITATION OF LIABILITY: You agree to defend, indemnify, and hold Luz C. Gonzalez and Matt Jakstis harmless from any and all liabilities, losses, costs, damages, penalties, and any other expenses including attorney’s fees, arising directly or indirectly from either your actions or omissions, or your breach of any obligation imposed or sought to be imposed by this agreement.
Luz C. Gonzalez and Matt Jakstis will not be liable to you, or to anyone who may claim any right due to a relationship with you, for any actions or omissions by you or on the part of your employees or agents. You will indemnify and hold Luz C. Gonzalez and Matt Jakstis harmless from any obligation, cost claim, judgement, attorneys’ and legal fees, and attachments in any way connected with the services rendered under the terms of this Agreement.
INDEMNIFICATION: Coach and Client shall each defend, indemnify, and hold the other harmless (including all affiliates, officers, directors, employees, agents, successors, and assigns) from and against all losses, damages, liabilities, deficiencies, actions, judgments, interest, awards, penalties, fines, costs, or expenses of whatever kind (including reasonable attorneys' fees) arising out of or resulting from bodily injury, death of any person, or damage, real or intangible, to personal property resulting from the other's acts or omissions or the breach of any representation, warranty, or obligation under this Agreement.
DISPUTE RESOLUTION: In the unlikely event of a dispute, resolution shall first be attempted between you and Luz C. Gonzalez and Matt Jakstis directly. If the dispute cannot be resolved directly, you agree to using the services of a mediator chosen by Luz C. Gonzalez and Matt Jakstis who will attempt to understand and meet your needs before any formal conflict resolution process is used.
You agree not to initiate a charge-back procedure on any credit cards on account for any reason, and will follow the resolution process described in this agreement.
FORCE MAJEURE: Coach is not liable for any failure to perform due to causes beyond its reasonable control including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, and other acts which may be due to unforeseen circumstances.
HEADINGS: Headings to this Agreement are for convenience only. Headings shall in no way affect the provisions themselves and shall not be construed in any way that would limit or otherwise affect the terms of this Agreement.
ENTIRE AGREEMENT; MODIFICATION: The agreement embodies the entire agreement between the Client and Coach relating to the subject matter hereof. This Agreement may be changed, modified, or discharged only if agreed to in writing by both parties.
WAIVER: Any waiver of any rights of HTC under the terms of this Agreement shall not be construed as a continuing waiver.